Our staff is highly trained and committed to fulfilling the needs of you and your pet
Client Care Coordinator
Our friendly and knowledgeable staff is here to assist you, whenever needed. Our Client Care Coordinators are happy to schedule appointments for examinations, surgeries, diagnostics, professional dental cleanings, and boarding. They assist in maintaining your pet’s medical records and vaccine history. If they are not able to answer any questions you might have, they will be sure to find someone who can.
Our Veterinary Technicians assist our doctors in the treatment of your pet. They collect and process samples for laboratory tests, take radiographs, assist with surgeries and professional dental cleanings, and fill prescriptions as needed. They consistently strive to provide the best possible care for your pet.
Our kennel staff ensures the well being of your pet while they are boarding with us. This includes feeding, going on numerous walks, and providing ample playtime for our furry friends.
As part of our client survey conducted by the Florida Veterinary Medical Association, our staff received the highest score (95%) when clients were asked to rate our staff members as “extremely friendly and courteous” and “really care about my pet”. The average score for the “High Performer” group of other hospitals was 88%. We are very proud of this accomplishment.
Every Friday we set aside 1 hour of continuing education for our staff. This allows all of us to gather new information and knowledge that assures that our staff is always current on medical issues. Our hospital is therefore closed between 12 pm and 1 pm on Fridays, except for emergencies.
MEET OUR STAFF
Caitlin – Practice Manager
Caitlin joined our team in June 2017. She came to us from College Station, TX after graduating in the Fightin’ Texas Aggie Class of 2016. Originally and Army kid, she grew up in Germany, Oklahoma and Texas, but considers herself all Texan. She enjoys taking her three dogs, Delilah, Annie and Dakota to the dog park, spending time at the beach and loves to travel.
Lauren – Veterinary Technician
Lauren became part of our team in July 2017, hailing from College Station Texas. Lauren has a huge passion for animals, fitness and nutrition and lives a vegan lifestyle. Lauren enjoys weightlifting, playing guitar and mostly importantly, spending time with her cat Merida.
Heather – Veterinary Technician
Tiffany – Veterinary Technician / Client Care Specialist
Tiffany is a native of Jacksonville and joined our team in September 2018. Tiffany is a certified ballroom dance instructor. She enjoys dancing, spending time with friends and her four Hairless Chinese Crested dogs (Keisha, Pepe La Peu, Imogen and Doodie)
Kathy – Client Care Specialist
Kathy has been working with animals and veterinarians for a little over a year. Her passion for animals has always played an important role in her life. Kathy moved to Jacksonville in July 2015 with her husband Jeff, two children, Jake and Hannah, and their two Labrador retrievers (Otis and Milo). She enjoys exercising, going to the beach and playing with her dogs.
Barbara – Client Care Specialist
Barbara joined Switzerland Animal Hospital in April 2017. She was raised in the Miami and moved to Jacksonville in 2016. She truly enjoys meeting all of our clients and their wonderful pets. In her spare time, Barbara loves to see movies and spend time at the beach. She enjoys good food and reading.
Jacqy – Project Coordinator
Jacqy joined Switzerland Animal Hospital in October 2016. She was born and raised in Cleveland, Ohio area and moved to St. Johns in 2015 with her husband, 4 kids, and Labrador retriever, Daisy. She loves to spend time with the Jacksonville Browns Backers, spending time on the water and watching Cleveland sports.
John – Animal Care Attendant
John, a New York native, joined Switzerland Animal Hospital in June 2018. John spends his free time watching his teams, the Buffalo Bills football, Univ. of Kentucky Wildcats basketball and University of Tennessee Volunteers football. John also enjoys fishing and riding his bike.