(904) 287-2527

Our staff is highly trained and committed to fulfilling the needs of you and your pet!

Client Care Coordinator
Our friendly and knowledgeable staff is here to assist you, whenever needed. Our Client Care Coordinators are happy to schedule appointments for examinations, surgeries, diagnostics, professional dental cleanings, and boarding. They assist in maintaining your pet’s medical records and vaccine history. If they are not able to answer any questions you might have, they will be sure to find someone who can.

Veterinary Technicians
Our Veterinary Technicians assist our doctors in the treatment of your pet. They collect and process samples for laboratory tests, take radiographs, assist with surgeries and professional dental cleanings, and fill prescriptions as needed. They consistently strive to provide the best possible care for your pet.

Kennel Staff
Our kennel staff ensures the well being of your pet while they are boarding with us. This includes feeding, going on numerous walks, and providing ample playtime for our furry friends.

As part of our client survey conducted by the Florida Veterinary Medical Association, our staff received the highest score (95%) when clients were asked to rate our staff members as “extremely friendly and courteous” and “really care about my pet”. The average score for the “High Performer” group of other hospitals was 88%. We are very proud of this accomplishment.

Every Friday we set aside 1 hour of continuing education for our staff. This allows all of us to gather new information and knowledge that assures that our staff is always current on medical issues. Our hospital is therefore closed between 12:30 pm and 1:30 pm on Fridays, except for emergencies.


Caitlin – Practice Manager

Caitlin joined our hospital team in June 2017 and has been in the industry for eight years. She came to us from College Station, TX after graduating in the Fightin’ Texas Aggie Class of 2016! Originally an Army kid, she grew up overseas and all over the country. She has always had a passion for animals and shares her home with her three dogs, Delilah, Annie, and Dakota. Caitlin enjoys taking her pups to the beach, reading a good book, traveling as often as she can, and soaking in every second of college football season.

Lauren – Veterinary Technician

Lauren became part of our team in July 2017, and has been a veterinary technician for four years. She came to Switzerland shortly after her sister convinced her to move to FL. Lauren has a huge passion for animals, fitness and nutrition and has lived a vegan lifestyle since January of 2018. Lauren enjoys weightlifting, playing guitar and most importantly, spending time with her precious kitty, Merida.

Hana – Veterinary Technician

Hana joined the Switzerland Family in March of 2019 and has been in the field for over 15 years. She is originally from Cape Cod, Massachusetts. When she isn’t working with her favorite people at SAH, she is living the dream with her best friend and husband, Scott. The two cater to their two cats, Parker and Milo, care for their over the hill Fox Terrier, Farley, and ride her big handsome Percheron, Tootie Frutti. Both Hana and her husband are also in a Christian rock band, love the beach, boating and enjoying new eats as often as possible!

Tiffany – Veterinary Technician 

Tiffany is a native of Jacksonville and joined our team and the veterinary world since September 2018. Tiffany is a certified ballroom dance instructor. She enjoys dancing, spending time with friends and her four Hairless Chinese Crested dogs (Keisha, Pepe La Peu, Imogen and Doodie).

Darlene – Veterinary Technician

Bio to come…

Kathy – Client Care Specialist 

Kathy has been working with animals and veterinarians for a four years.  Her passion for animals has always played an important role in her life.  Kathy moved to Jacksonville in July 2015 with her husband Jeff, two children, Jake and Hannah, and their two Labrador Retrievers (Otis and Milo).   She enjoys exercising, going to the beach and playing with her dogs.

Barbara – Client Care Specialist

Barbara joined Switzerland Animal Hospital in April 2017 and has been working with animals ever since. She was raised in the Miami and moved to Jacksonville in 2016. She truly enjoys meeting all of our clients and their wonderful pets. In her spare time, Barbara loves to see movies and spend time at the beach. She enjoys good food and reading.

Brandi – Client Care Specialist / Veterinary Technician

Brandi joined SAH and the veterinary world in March of 2019. She is a wife and mother of two boys, as well as many fur babies. In her spare time, she enjoys crafts, reading, shopping and watching football or baseball.

Jacqy – Project Coordinator 

Jacqy joined Switzerland Animal Hospital in October 2016. She was born and raised in Cleveland, Ohio area and moved to St. Johns in 2015 with her husband, 4 kids, and Labrador retriever, Daisy.  She loves to spend time with the Jacksonville Browns Backers, spending time on the water and watching Cleveland sports.

John – Animal Care Attendant

John, a New York native, joined Switzerland Animal Hospital in August 2018. John spends his free time watching his teams, the Buffalo Bills football, Univ. of Kentucky Wildcats basketball and University of Tennessee Volunteers football. John also enjoys fishing and riding his bike.